single room pg in chennai

 

• he primary guest must be at least 18 years of age to be able to check-in to the property.

• It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the property. The identification proofs accepted are Driving License, Voter ID Card, Photo PAN card, Aadhar card and Passport. Without valid ID the guest will not be allowed to check-in.Single Room Pg In chennai

• Its Guest’s responsibility to know and be well versed and understood the specific terms and conditions of the property where he avail booking services. PGO doesn’t cover all such information on their website / App. Hence, PGO reiterates that its Guest’s sole responsibility.

• Should any action by a Guest be deemed inappropriate by the Host, or if any inappropriate behaviour is brought to the attention of the Host, the Host reserves the right, after the allegations have been investigated, to take action against the Guest. Guests should make a note that PGO shall not be responsible and shall not be required to mediate or resolve any dispute or disagreement between Guest and Host. In no event, shall PGO be made a party to dispute between Guest(s) and Host(s) (among Users).

• Certain locations and respective properties may have different policies for specific times during the year. Guest to make note of it.

• Guests shall be liable for any damage, except normal wear and tear to Property assets. Guest shall keep the Property (accommodation provided or any other facilities) in a good condition and maintain hygiene and cleanliness.PG WITH FOOD IN CHENNAI

• CC support for Booking related queries: Its mandatory to call from registered mobile number or Guest primary contact number to speak to PGO Care executive for queries related to your Booking.

• All the amenities displayed on PGO digital platform are generic to the respective property, may not be applicable against your allotted bed/room. Please speak to PGO Care for further details.

• PGO is influencing the hosts to keep the actual images of the property with few sample room/bed images, actual tariff details and also ensure his/her team to behave well with guests on any instances. In any case, it is impossible to explain each and every element of the property and give in-depth details of amenities provided and notify the behavior of each and every person from the host team on a digital platform. Even at verified properties we are trying our best in putting up the property as a verified listing with as many details which helps our users to look at, visualize and make decision for staying. We recommend you or your local representative to see the property physically and decide upon before booking or any time before check-in date. We also reiterate that as per current cancellation policy, user/guest cannot cancel booking on check-in date onwards and no refund will be entertained in this case.

• In extension to the above point, PGO encourages our users to intimate PGO Care immediately if they encounter any intention of fraud, misconduct by anyone or things to improve or any other feedback. We value your feedback. We believe customer first. We only make you understand the limitations of the role of PGO and at the same time PGO takes severe action on any fraud or misconduct which comes to our notice. PGO allotted special task force to ascertain the facts of such complaints and the process during ascertain will be as per company guidelines. Our motto is to help our users facing such cases, but please ensure timely reporting to Customer Care.